The Citizen Developer Mindset: Creating Business Solutions with Design Thinking
Highlights
This course describes the concept of design thinking and how it is used to create empathy for the customer's challenges and needs. Training professionals will use design thinking to create effective training programs designed specifically to help citizen developers succeed.
Citizen developers must work as partners with the IT department. The training department can be the conduit between citizen developers and the IT department. To be good partners, citizen developers need to be trained in these skills:
- Cybersecurity essentials.
- Collaboration skills and being a good partner.
- The software development lifecycle and when to call in extra help and guidance from the IT Department
