Highlights
In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently.
You will be able to:
- Relate underlying principles to operations management frameworks and techniques
- Synthesize information to make strategic operations decisions
- Evaluate processes on different dimensions
- Apply analytical techniques for tactical operations decision
This course is part of Gies College of Business' suite of online programs, including the iMBA and iMSM.
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