Technical Support Fundamentals
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Technical Support Fundamentals

Highlights

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you'll be introduced to the world of Information Technology, or IT. You'll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what's to come in this certificate program. By the end of this course, you'll be able to: �� understand how the binary system works �� assemble a computer from scratch �� choose and install an operating system on a computer �� understand what the Internet is, how it works, and the impact it has in the modern world �� learn how applications are created and how they work under the hood of a computer �� utilize common problem-solving methodologies and soft skills in an Information Technology setting

About the Course Provider

Coursera provides access to more than 3000+ courses across a wide variety of subjects in parntership with different universities and organizations.

Course by

  • self
    Self paced
  • dueration
    Duration 21 hours
  • domain
    Domain IT & Computer Science
  • subs
    Monthly Subscription
    Course is included in
    1. Starter @ AED 99 + VAT
    2. Professional @ AED 149 + VAT
  • fee
    Buy Now AED 170.99 + VAT
  • language
    Language English