Highlights
This course teaches you the simple principles expert managers use to improve and motivate employee performance. You'll never have to avoid telling an employee "the truth"� again, because the seven techniques we teach will not make employees defensive or afraid. As a manager, or someone who would like to be a manager, you'll also learn specifically what feedback is, how negative feedback is weighed more heavily than positive, and how positive feedback can super-charge behaviors such as creativity and teamwork.
Giving feedback is a skill which develops over time. We give you a process you can use to improve your feedback skills and deliver it with confidence. You will find that there is a scientific basis for many of your observations and intuitions about feedback"�such as, it is hard to give correctly, people don't like it, and more. This will be reassuring as you learn how to overcome these difficulties. We hope you have a fantastic time becoming a better manager!
About the Course Provider
Coursera provides access to more than 3000+ courses across a wide variety of subjects in parntership with different universities and organizations.
