Highlights
By the end of the specialization, you will be able to:
Lead others by influencing their performance and understanding through effective communication skills. Send and understand messages online, mitigating miscommunication and inappropriate emotional messages. Use different tactics to eliminate or avoid common biases in group settings. Demonstrate empathy while listening to others, leading and reflecting on oneself and one’s actions.
About the Course Provider
Coursera provides access to more than 3000+ courses across a wide variety of subjects in parntership with different universities and organizations.
