Competing in a Customer-Centric World by Don Peppers
Highlights
Led by Don Peppers, one of the world's most respected experts on customer experience and customer focused business strategy, this course will offer in-depth insights into how to build and maintain a truly customer-centric business.
Over the four hours that this training takes, you will acquire the necessary abilities to engage customers, make the most out of your services, and overall, improve performance in your company.
